Welcome to Budleigh Salterton Medical Centre
Our practice team aim to provide all our patients with a high-quality standard of care which is safe, caring, effective, responsive to your needs and well led. We seek to ensure a secure and comfortable environment with a dedicated team of competent, motivated staff who are courteous, considerate and respectful of privacy. They will maintain confidentiality at all times whilst providing and maintaining services at high standards to the satisfaction of our patients.
Your treatment will be given after discussion and your consent, by the most appropriately qualified member of our team. It is important that you understand all the information offered to you so if in doubt please ask.
We aim to ensure good communications within the practice and in liaison with hospitals and other healthcare agencies.
As well as providing a wide range of general practice services for our local community, we have also been a training practice for many years, supporting the professional development of generations of future GPs.
All patient areas allow full wheelchair access and all consulting rooms are located on the ground floor.
There is a designated disabled parking space at the entrance to the medical centre and a push button for entrance and exit. There are specially designed toilet facilities with emergency pull cords. A hearing loop is available at the reception desk.
We have introduced a new service called SystmOnline. This will allow you to interact with our practice using the internet at your convenience, even when we are closed. You can book appointments, cancel appointments, request medication through your medical record and view your summary care record (ie allergies, acute and repeat medications).
If you are interested in this service please see the receptionist on duty who will be happy to print off the information required in order to create your username and password. Please note you will need to provide proof of ID for the receptionist to register you for this service.
for SystmOnline if you are already registered for this service.
Suggestions and Feedback
We hope to use this website as a way of presenting all our patients with an up-to-date resource for all information relating to our practice. We will keep it current with any news, developments and details that are relevant to the practice and our patients.
Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.
Have you received a letter from NHS England List Maintenance Team?
Firstly, it is not a scam, but a piece of work to improve the accuracy of the GP lists, NHS England are writing to a sample of patients to ask them to confirm their GP registration details.
Please be aware that if you received a letter from NHS England during March & April asking you to confirm who you are registered with and did not respond, you will be automatically de-registered unless you make contact with your surgery.
If this applies to you, please contact your surgery as soon as possible to confirm you wish to remain registered.
No Changes To Your Details
If all details are CORRECT and there are NO CHANGES then you can:
confirm your registration details either on the phone 0800 3265270 or 0330 3332651, Register by Internet www.sbs.nhs.uk/primary-care-services/sw, text (SMS) 86006 or return the letter in the freepost envelope enclosed with the letter. The telephone number to direct patients to is 0208 536 3075.
If your address or GP practice details printed on the first page of the letter are NOT correct, return the 2nd page, completed with the correct details in the FREEPOST envelope.
CQC (Care Quality Commission)
The Care Quality Commission (CQC) are the independent regulator of health and adult social care services in England. They make sure that the care provided by hospitals, dentists, ambulances, care homes and home-care agencies meets government standards of quality and safety. They also protect the interests of vulnerable people, including those whose rights are restricted under the Mental Health Act.
CQC put the views, experiences, health and wellbeing of people who use services at the centre of their work, and have a range of powers they can use to take action if people are getting poor care.
Who Can Have The Shingles Vaccine?
If you are eligible for the Shingles Vaccine you will receive a letter invitation from the practice.You will need to bring this letter with you at the time of your vaccination for confirmation. For further information please follow this link.
New Devon CCG
In April 2013 the New Devon CCG website was launched, and this is already full of information about the CCG, their boards, local events, patient involvement and much more, however the website is still very much under development.
The are constantly adding new information to the site and have already received a range of feedback and suggestions from the public during focus groups about information to add and things that could be improved.
If you would like more information about the New Devon Clinical Commissioning Group please follow the link.
(Site updated 24/11/2015)