Welcome to the Budleigh Salterton Medical Centre
Our practice team aim to provide high quality patient care based on monitored professional and ethical standards. We are committed to anti discriminatory practice. We aim to ensure good communications within the practice and in liaison with hospitals and other associated agencies. We seek to ensure a safe and comfortable environment with a dedicated team of staff who are courteous, considerate and respectful of privacy and who maintain confidentiality at all times.
The practice aims to provide all current services at their existing standards, to improve their quality by increasing their range and to ensure the services are provided to the satisfaction of the patients by competent motivated staff.
There is a designated parking space for the disabled outside the medical centre and a push button entrance and exit. All the consulting rooms are on the ground floor. Specially designed toilet facilities are also available. We have a loop system for the hard of hearing. If you require any further specific help, please ask at reception.
Have you received a letter from NHS England List Maintenance Team?
Firstly, it is not a scam, but a piece of work to improve the accuracy of the GP lists, NHS England are writing to a sample of patients to ask them to confirm their GP registration details.
Please be aware that if you received a letter from NHS England during March & April asking you to confirm who you are registered with and did not respond, you will be automatically de-registered unless you make contact with your surgery.
If this applies to you, please contact your surgery as soon as possible to confirm you wish to remain registered.
No Changes To Your Details
If all details are CORRECT and there are NO CHANGES then you can:
confirm your registration details either on the phone 0800 3265270 or 0330 3332651, Register by Internet www.sbs.nhs.uk/primary-care-services/sw, text (SMS) 86006 or return the letter in the freepost envelope enclosed with the letter. The telephone number to direct patients to is 0208 536 3075.
Details Incorrect
If your address or GP practice details printed on the first page of the letter are NOT correct, return the 2nd page, completed with the correct details in the FREEPOST envelope.
During July we will be installing a new clinical IT system called SystmOne. This new system will bring many benefits for both staff and patients, however IT training may take some time.
We would like to thank you in advance for your consideration and patience during this transitional period.
During the transition and over the next few weeks the number of appointments available to book in advance will be reduced.
If you have any medication due to be issued during the week beginning 7th July 2014 we ask that you request this the week before. This will ensure the continuity of your repeat medication during this short transition time.
We hope that by Thursday 17th July 2014 the usual availability of advance appointments will be restored as will the normal procedures for ordering of repeat prescriptions.
Suggestions and Feedback
We hope to use this website as a way of presenting all our patients with an up-to-date resource for all information relating to our practice. We will keep it current with any news, developments and details that are relevant to the practice and our patients.
Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. Please take time to read this leaflet and FAQ and to watch the video clip below.
If you have any questions please call the dedicated information line on: 0300 456 3531
CQC (Care Quality Commission)
The Care Quality Commission (CQC) are the independent regulator of health and adult social care services in England. They make sure that the care provided by hospitals, dentists, ambulances, care homes and home-care agencies meets government standards of quality and safety. They also protect the interests of vulnerable people, including those whose rights are restricted under the Mental Health Act.
CQC put the views, experiences, health and wellbeing of people who use services at the centre of their work, and have a range of powers they can use to take action if people are getting poor care.
Who Can Have The Shingles Vaccine?
If you are eligible for the Shingles Vaccine you will receive a letter invitation from the practice.You will need to bring this letter with you at the time of your vaccination for confirmation. For further information please follow this link.
DEVON NHS 111
- If you have an urgent medical need, which cannot wait until the surgery reopens, please ring NHS 111 where you will be assisted to receive the right care including Devon doctors.
- This is a free number although you will need 1p credit if calling from a mobile phone.
- This number includes people needing fast medical help, but who are not a 999 emergency
- Trained advisers who answer the phones offer basic health advice and direct the caller to the most appropriate service for their needs.
- For emergencies, 999 is still the number to call but the new line will direct people with an urgent health need towards the most appropriate service.
- NHS 111 in Devon is being run by the South Western Ambulance Service Foundation Trust, and is operated from a call centre in Exeter.
New Devon CCG
In April 2013 the New Devon CCG website was launched, and this is already full of information about the CCG, their boards, local events, patient involvement and much more, however the website is still very much under development.
The are constantly adding new information to the site and have already received a range of feedback and suggestions from the public during focus groups about information to add and things that could be improved.
If you would like more information about the New Devon Clinical Commissioning Group please follow the link.
SystmOnline
Manage your healthcare provision online. You can use this facility to book appointments, cancel appointments and order your prescriptions online.
Click Here here to order your repeat prescription.
To order your Repeat Prescription via the website please use the link below.
(Site updated 22/07/2014)