Any individual registered as a patient with the surgery, is invited to contribute to our Patient Participation Group (PPG). Our PPG work proactively ensure the group is representative of our practice population. A suggestion box is kept in the surgery reception. Our Family and Friends Test is also reviewed by a member of our PPG on a monthly basis.
This is an opportunity to give your input regarding services or processes thus enabling us to enhance your experience of the Practice. We hope that by listening to your ideas and feedback we can develop the services we provide in the future. It may also be an opportunity for you to influence the local NHS.
Your perspective, as a patient, is crucial.
Please note: The Patient Group is an opportunity for the Practice and patients to work together. It is not a forum for raising a complaint. If you have any concerns about the Practice, its services or processes, please contact the Practice Manager, Deborah Mitchell, who will address these directly using the NHS complaints procedure.
We know that Patient Participation Groups are improving services for other patients. They are the patients' eyes and ears and can feedback to practices what works well, and what doesn't. If you have any suggestions for our Patient Participation Group please post them in the post box in our reception and they will be reviewed by our current committee members. Thank you very much for your contributions.