PPG Meeting Minutes

March 2022

Meeting Date: Tuesday 1st March 2022 Start Time: 12.30 pm
Location: Zoom Meeting End Time: 1.15pm
Present: David Forward (DF); Robert Harland (RH); Sue Lake (SL); Mark McGlade (MM); Deborah Mitchell (DM); Mike Rice (MR); Peter Frean (PF); Chris Kitson (CK); Jacqui Ruhlig (JR); Richard Waller (RW); Judy Wright (JW)
Absent: Tania Davis (TD); Lynette Oram (LO)

Welcome and Apologies

Previous Minutes

The minutes of the previous meeting, dated 11th January 2022, were agreed previously to be a true account and have been published on the practice website.

Of note, SL fed back that Lloyds Pharmacy seems to be improving in it’s opening.


Re-Election: 12.30pm – 1.30pm 3rd May 2022 at the Norman Centre. Business meeting only.

SL suggest those currently on the committee to stay for a further year until PPG are able to canvas for members.

SL asked if members would consider picking up specific roles within the team, she will need to delegate some activities when her time is constrained. Someone to regularly support organising the collation and distribution of the Newsletter would be helpful. MR to continue to maintain the emails and reviewing the FFT feedback.

There are difficulties recruiting for health care and MM suggested DM contact the college and the university.

Action: DM to arrange AGM venue through the town clerk – maximum 20 people

Practice Update

Diane Morris has retired from her position as HCA. Jo Keeler has also retired but hopes to return on a 2 day a week contract assisting with our dementia and learning disability patients and re-starting the Memory Café in May 2022.

Covid-19 - Anti-Viral Medication

Patients identified as suitable for anti-viral medication will receive a letter from the national team if they have a positive test explaining why they recommend they take this medication. A referral will be passed to the Devon Referral Support Service (DRSS) who will forward this to the CMDU (Covid Medicines Delivery Unit) who will in turn contact the patient direct with 7 days of a positive result.

If the patient has not heard from the CMDU team then they should contact DRSS direct on 01626 204950.

Primary care can also refer the patient for this medication if they meet the criteria. Anti-viral mediation is suitable for symptomatic patients aged 12 years + with a diagnosis of Covid-19 who fall into one of the highest risk clinical cohorts as set out in the clinical policy. It must be prescribed within 7 days of a positive result.

Action: DM to add information to website

Friends and Family Test

December figures are completed and show a good response from patients.


No written feedback or correspondence. Verbal feedback from patients has been very positive.

Next Newsletter (Spring 2022)

To be ready for distribution on Tuesday 05/04/2022. Please include:

  • Family and Friends Feedback
  • Mental health issues for young patients – MR advised absenteeism is a particularly problem
  • Sun safety

Any Other Business

JW: Current media is suggesting another vaccine for those aged 75 years and over, are there any plans for this?

DM: Discussions are taking place around those aged 75 years and over and high at-risk patients aged 12 and over, receive a further booster in the Spring, 6 months after their 3rd vaccine.

Next meeting

March 3rd 2022, 12:30pm