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Reasonable Adjustments Policy

Enhancing Accessibility in Healthcare

Budleigh Salterton Medical Centre is committed to providing equal access to healthcare for all our patients. In accordance with NHS guidelines and the Equality Act 2010, we offer reasonable adjustments to ensure that patients with disabilities or impairments can access the care they need without unnecessary barriers.

What are Reasonable Adjustments?

Reasonable adjustments are changes or modifications made to our services, procedures, or environment to help individuals with disabilities or impairments access our healthcare services more easily.

These adjustments are tailored to meet the specific needs of each patient and can include:

Providing information in alternative formats (e.g., large print, Braille, audio)
Support with communication (e.g. interpreter)
Offering longer appointment times
Ensuring physical access to our facilities
Providing assistive devices or support for communication
Allowing a support person to accompany you during visits

Our goal is to ensure that all patients receive high-quality care in a manner that respects their individual needs and promotes their health and well-being.

How to Request a Reasonable Adjustment?

If you require any reasonable adjustments for your healthcare access, please let us know.

You can do this by:

Speaking with a member of our staff directly
Filling out the reasonable adjustments form online
Adding information on the new patient registration form when registering with our practice.

Your input helps us understand your needs and arrange the necessary support to improve your healthcare experience.